Enterprise Account Management
$4.5 million Case Management Solution

Overview
Transformed an AS400 processing system into a distributed, relational and service oriented solution utilizing real time transaction processing and orchestrated integrations with business partners. This cross platform, cross industry solution took about 2 years and delivered an enterprise class model. Utilizing the new service pattern, Service Stratum implemented this solution a total of 5 times in different markets and industry verticles.

Project Characteristics

  • Several hundred custom integrations transformed to a common schema
  • Real time transaction processing and file transfer
  • Fully redundant and mirrored production systems for Business Intelligence and Data Mining
  • Integrated account management and security model
  • Complete line of business transformation from legacy to a modern on-premise solution
  • 24 x 7 x 365 support and maintenance

Architectural Artifacts

  • SOA Reference Architecture
  • Cross Domain, Enterprise Architecture, and BI Frameworks
  • Current State Solution Reference Architecture
  • Future State Cloud Solution Reference Architecture
  • Complete rewrite of BPM 1.0 Level 4 Process Models
  • UML Use Cases
  • UML Deployment Model
  • UML Component Model
  • Data Mining Conceptual Models
  • Data Mining Logical Models
  • Solution Security Reference Architecture
  • Orchestrated File Transfer Workflows developed
  • Full line of Solution System Specifications
  • Business, Functional and Technical Requirements developed
  • Data Integration Architecture created
  • Master Data Management designed and instituted

Project Statistics

  • 2 year waterfall SDLC
  • Quarterly deployments
  • 3 onshore, 10 offshore devlopment teams (Vietnam, India)
  • Fully trained 2 application administrators, BI developers and Database Administrators
  • 5 testers
  • 12+ servers in production with full redundancy and offsite fail over
  • Full Reporting and Big Data Analytics Solution delivered
  • Full support model and staffing remediation delivered

Technologies

  • .NET 2.0
  • BizTalk 2006, BizTalk 2010
  • Java
  • Javascript
  • XML, XSD, XSLT
  • SQL 2008 R2
  • IIS 6.0
  • MSMQ
  • SCOM, SCCM, MS Operations Center
  • Tidal File Processing